How do machine learning, robotic process automation, and blockchains affect the human factor in business process management?

Mendling, J., Decker, G., Hull, R., Reijers, H. A., & Weber, I. (2018). How do machine learning, robotic process automation, and blockchains affect the human factor in business process management? . Communications of the Association for Information Systems, 297-320. https://doi.org/10.17705/1CAIS.04319