@inbook {2010,
	title = {Problems in the use-centered development of a taxonomy of web genres},
	booktitle = {Genres on the Web: Computational Models and Empirical Studies},
	series = {Series: Text, Speech and Language Technology (Series Editors: Ide, Nancy \& V{\'e}ronis, Jean)},
	volume = {42},
	year = {2010},
	month = {2010},
	publisher = {Springer},
	organization = {Springer},
	chapter = {3},
	address = {New York},
	isbn = {978-90-481-9177-2},
	doi = {10.1007/978-90-481-9178-9},
	attachments = {https://genres.syr.edu/sites/crowston.syr.edu/files/081024\%20book\%20chapter\%20as\%20submitted.pdf},
	author = {Kevin Crowston and Kwa{\'s}nik, Barbara H. and Rubleske, Joe},
	editor = {Mehler, Alexander and Sharoff, Serge and Santini, Marina}
}
