Bui, T., von Wolff, R. M., Hobert, S., & Schumann, M. (2019). How May I Help You? – State of the Art and Open Research Questions for Chatbots at the Digital Workplace. Hawaii International Conference on System SciencesProceedings of the 52nd Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2019.013